Quality and Accreditations
Our accreditations, certifications and internal quality practices reflect a hospital-wide commitment to patient safety, and to care that meets recognised national and international benchmarks.
Our credentials
NABH Accredited
Greenview Medical Center is NABH accredited for patient safety and quality of care, reflecting adherence to standardised protocols across our clinical departments.
ISO 9001:2015 Certified
Certified by TUV Rheinland Cert GmbH under certificate register number 01 100 128107, for the scope: Providing Primary, Secondary, Tertiary and Community Healthcare and Diagnostics Services. Valid from 15 March 2025 to 14 March 2028, first certified in 2013.
Certificate register no. 01 100 128107
Download certificateFOGSI A+++ HRP Care Centre
Greenview Medical Center holds the FOGSI Assessed, Assured and Accredited (A+++) High-Risk Pregnancy Care Centre accreditation, effective until 31 March 2028. Dr Achi Ashok holds the matching A+++ HRP Care training certificate.
Effective until 31 March 2028
Download certificateOur Quality Policy
Reproduced from our signed Quality Policy of December 2008, signed by the Medical Director and Managing Director.
- 1Healthcare that meets global standards, delivered with affection, empathy and a personalised touch.
- 2Services of the right medical professionals, with no compromise on values, ethics and integrity.
- 3Prompt and accurate diagnosis with evidence based treatment that promotes self healing.
- 4State of the art medical infrastructure and facilities that are well maintained and predictable.
- 5Being quality conscious and working towards continual improvement.
- 6Compliance with applicable laws, standards and practices.
Quality objectives
- To ensure adequate resource allocation.
- To ensure competent staff through updated skills.
- To document and implement policies and procedures.
- To monitor and improve quality and safety on a continuous basis.
Hospital committees
Committees are constituted to review quality, safety and clinical practice across the hospital. Each committee is headed by the Managing Director, with the NABH coordinator as a member. Committees meet as per the approved schedule, proceedings are recorded, and instructions are issued to the departments concerned through circulars.
- Quality Committee
- Code Blue Committee
- Infection Control Committee
- Pharmaco-Therapeutic Committee
- Safety Committee
- Medical Record Review Committee
- Blood Transfusion Committee
- Staff Grievance Committee
Emergency codes
Emergency codes are used within the hospital so that trained teams respond quickly to specific situations. The detailed responses are documented in our Safety Manual.
Declared in the event of a cardio-respiratory arrest, so that the trained team can begin cardio-pulmonary resuscitation without delay.
Declared in the event of a fire within the hospital premises.
Declared in the event of child abuse or child abduction.
Patient safety and clinical governance
Quality at Greenview Medical Center is not only about certificates. It is practised through everyday clinical routines.
Infection control
Hand hygiene, sterilisation and isolation protocols are followed across wards, OT and ICU to reduce hospital-acquired infections.
Medication safety
Prescriptions, dispensing and administration follow verification checks at each step to reduce medication errors.
Informed consent
Patients and attendants are explained the nature, risks and alternatives of procedures before written consent is taken.
Incident reporting
Adverse events and near misses are logged and reviewed internally so that processes can be corrected and repeated.
Clinical audit
Departments periodically review clinical outcomes and records against internal and NABH-aligned benchmarks.
Learn more about our hospital, explore our specialities, or get in touch with our team.